UK Orders

Orders under £60 are charged at a flat rate of £3.95

We offer free UK shipping on all orders over £60

It may take up to 2 days to process your order before shipping.

EU Orders

Orders under £80 are charged at a flat rate of £10. All taxes and duties are removed at checkout and you may need to pay extra to import your order. 

US AND Rest of World Orders - Please message for international delivery.

Returns

If for any reason you are not happy with your purchase, or if you received an item that you did not order or the item was damaged, please email us. All returns for any reason must have prior authorisation from our customer service team otherwise it will not be processed. 

We are happy to return full price and sale items from our online store within 14 days of purchase. 

Customer Service Hours: Monday - Friday from 10:00 a.m. – 7  p.m. GMT

We aim to reply to all emails within 24 hours.

Email: info@shrimp.equipment